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職位描述：
?快速和專(zhuān)業(yè)的迎接所有客人，為客人點(diǎn)餐。 greet all guests and take beverage and food orders in a prompt and professional manner. ? 監(jiān)督客人的行為和酒精飲品消耗量從而決定什么時(shí)候應(yīng)控制客人的酒精量；將因酒精過(guò)量而引發(fā)的事故或客人的受傷程度匯報(bào)給管理層；在對(duì)飲用酒精飲品的客人的年齡有質(zhì)疑時(shí)檢查客人的身份證監(jiān)督客人的行為和酒精飲品消耗量從而決定什么時(shí)候應(yīng)控制客人的酒精量；將因酒精過(guò)量而引發(fā)的事故或客人的受傷程度匯報(bào)給管理層；在對(duì)飲用酒精飲品的客人的年齡有質(zhì)疑時(shí)檢查客人的身份證 monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever age of a guest requesting an alcoholic beverage service is questionable. o遵萬(wàn)達(dá)國(guó)際酒店及度假村集團(tuán)的個(gè)人儀表儀容規(guī)范著裝無(wú)可挑剔 grooming is impeccable and in accordance with wanda group personal presentation standards o 設(shè)備干凈outlet equipment is clean o 設(shè)備分類(lèi)且存放好equipment is sorted and stored o 玻璃器皿擦亮 glassware is polished o 擦亮餐具flatware is polished o 清潔瓷器china is clean o 準(zhǔn)備好服務(wù)臺(tái)waiter stations are prepared o 擺放好自助餐桌上的餐具cutlery is placed for buffet and table service o 擺設(shè)好餐臺(tái)tables are set o 閱讀并熟悉預(yù)訂reservations are read and familiarized o 準(zhǔn)備好特別活動(dòng)special occasions are ready o 放音樂(lè)music is on o 開(kāi)燈lighting is on o 酒吧準(zhǔn)備就緒為客人提供舒適的服務(wù)。outlet is ready for service and guest comfort 舉報(bào)